Policies

My location

For security and confidentiality purposes, I do not list my address publicly, though details are provided once your appointment is confirmed. I am located in the Broadview and Danforth area. Public transit is nearby, and there is parking.

If you are concerned with travel time, you can always book a reading via Skype. 

Payment

All readings must be booked and paid for in advance. No exceptions. This is a security measure.

My hours of operation

Fall hours of operation are as follows:

Sunday: 12noon-5pm
Monday – Thursday: 12noon-7pm
Friday – Saturday: CLOSED

My hours of operation are subject to change with each season, as are the services I offer. My calendar is updated regularly. Sunday hours are for tarot readings at Likely General only, 389 Roncesvalles, Toronto.

Refunds

Due to the energetic nature of my work, I’m  not able to offer refunds on any of my services or products.

Cancelling or rescheduling your appointment

Sessions can be rescheduled no later than 24 hours before your appointment time.

Cancellations or reschedules within less than 24 hours may result in the loss of your appointment and payment.

If you are running late, or don’t show up at all… 

If you do not show up for your appointment, you will lose your appointment. I do not issue refunds.

If you are late for your appointment, it will come out of your session time. I can’t go over time to make up for it.

You are responsible for keeping track of your schedule and ensuring that you are able to get to your appointment on time. 

Recordings

I offer to record all private readings (parties and events are excluded). These are sent to you as digital files within 1-2 business days after your reading. You are responsible for downloading and saving your recording within a timely manner. Recordings do expire after three months.

I’m not able to guarantee recording quality. You are welcome to bring your own recording device if you are concerned about having a backup.

Follow-up questions 

Once your reading is over, it’s over. I can’t answer follow-up questions via phone or email. If you want to explore something further, you are welcome to book another session with me.

Follow-up notes

I cannot provide follow-up notes, summaries, or any other written recaps of your reading. 

Gift certificates

Under Ontario’s Consumer Protection Act, gift certificates for services may have expiration dates. 

My gift certificates – including services for tarot readings, astrology, and private classes – expire within six months after purchase.

Gift certificates are non-refundable, but they are transferable. If you are unable to use yours, you are welcome to pass it along to a friend or family member.

Accuracy and predictions

My job is to read what I see in the cards, or in your astrological chart. That’s all it comes down to: I read, and then relay that information.

That means I will always be honest about what I see in the cards, but I can’t make promises or  100% guarantees on any outcomes. Remember that when you get a reading, you are consulting an oracle. The information is based in intuitive, spiritual, emotional, and esoteric realms.

It is my experience that readings can help to reveal potential outcomes, but nothing will shape your future more than the decisions you make today. We are all responsible for our own paths.

I trust that you are entering into a reading with me with full consent, and that you take responsibility for your own actions once our session is over. Tarot and astrology are means of deeper exploration and clarity, not places to lay responsibility at the feet of any reader, myself included.

If you’re not happy with your reading 

Make sure I am the right reader for you before you book with me. I encourage you to read through my website in advance. Every tarot reader will have a different style and approach to tarot. 

I don’t use tarot as a fortune-telling tool. That means that if you are looking for someone to tell you the name of your future spouse or which lottery numbers to choose this weekend, I’m not your gal. 

Reading for children and teens

I started getting readings when I was in high school. I don’t believe there’s an age limit on readings. Tarot can be relevant for people at all stages in their lives. I have read for kids under 10 years old and retirees in their 80s. 

Bringing friends and family to your reading

Please respect my privacy and safety. Don’t invite friends or family to tag along with you. I only allow one person in at a time and I am firm on this. If you bring an unexpected guest, they will have to wait downstairs in the lobby.

Your reading should be an individual, personal experience, not one that others sit in on. If you feel very strongly about having a second person there, or require accompaniment (such as a parent if you are under 18), please get in touch with me about it first so that we can make appropriate arrangements.

Confidentiality 

Anything that is discussed during our session will stay between you and me, and so will your contact information. The only time information is shared is when clients voluntarily provide testimonials, or examples of their readings for class purposes, always with explicit permission. 

Party policies

If you are hiring me to read at a party, a 50% deposit is required. 

Deposits are due within three business dates after confirmation.

Deposits are required for me to hold your event date.

Deposits are non-refundable, except in the case of cancellation on my part. If I am unable to fulfill my commitment for any reason, your money will be refunded in full.

I reserve the right to refuse service to anyone who I feel is threatening my safety or security. This includes any guests at your event who are verbally or physically abusive; are heavily intoxicated; or who display aggressive, unpredictable behaviour.

Tarot mentorship packages

My hours of operation are subject to change. Please ensure you book your classes as soon as possible in order to confirm your preferred time.

Classes must be used within six months from purchase date.

My cancellation and rescheduling policies apply to all services, including classes. That means rescheduling a class requires a minimum of 24 hours’ notice. Any cancellations within less than 24 hours will result in the loss of that class time. You can re-book a makeup session at the cost of $100.

“No show” classes are considered cancellations.

Please do not distribute or share any materials received in your classes. Failure to respect copyright will result in immediate legal action, no questions asked.

Classes and mentorship packages are non-refundable.

Need to clarify anything? Email me: lizworth@gmail.com

Last updated July 6, 2017. 

 

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